Return Policy

What's your return policy?

Instead of returning items, you can contact us for a full refund. Why? returns run counter to our emphasis on sustainability; every return has a carbon footprint. So just Email us and tell us what went wrong, send along a pic, and we’ll give you your money back in full. Then if possible, you can donate your product to a local charity or recycle it.

Can I cancel my order ?

cancellations are possible if you send us an email at contact@poussh.com within 24 Hour starting from the date you have made your order, sometimes orders get sent out before we can process the cancellation. So if you cancel your order and still receive the package, then please go ahead and do one or three things : recycle it, donate it or enjoy it.

what happens if I receive the wrong item?

If there’s an issue with your order ...if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted...then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.

Do you offer exchanges ?

we do not offer exchanges, however if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.